FM Services Model
Classifies services by buildings, users and business needs.
TOTAL FMS / ADVISORY
Our Methodology
Original intellectual capital and operating frameworks developed through regional FM experience. The diagrams are presented without altering their meaning.
Foundational models
Explore the original Total FMS models, with their complete technical content and relationships preserved. Select a diagram to view it in detail.
FM Business Matrix
FM Managing Assurance (FM’MA)
Nine-Block FM Model
The wider management system
Management Ecosystem
Connects owner oversight, the Nine-Block service system and continuous improvement.
Facility-based Accountability
One accountable facility owner, zone management and specialist technical authority.
Assurance Operating Model
Separates owner governance and evidence-based assurance from service execution.
Digital FM
Capture → Structure → Apply → Translate → Advance.
